Privacy Policy

1. Information We Collect

We may collect the following types of personal information when you interact with Club 16, whether online or in person:

Personal Identification: Name, email address, phone number, and date of birth when you make reservations, sign up for our mailing list, or create an account.

Event & Booking Information: Details about your reservations, VIP bookings, private event requests, and preferences.

Payment Information: When you make purchases or bookings, payment details are processed securely through our third-party payment providers. We do not store your full payment card details.

Communication Data: Records of messages you send us via our contact form, email, WhatsApp, or social media.

Usage Data: Information about how you use our website, including pages visited, time spent, browser type, device information, and IP address, collected through cookies and similar technologies.

CCTV & Security Data: For the safety and security of our guests, CCTV footage is recorded throughout our venue.

2. How We Use Your Information

We use your personal information for the following purposes:

To process and manage reservations, VIP bookings, and private event requests.

To communicate with you regarding your inquiries, bookings, and our services.

To send you promotional offers, event announcements, and newsletters (only with your consent).

To improve our website, services, and overall guest experience.

To ensure the safety and security of our venue and guests.

To comply with legal obligations and enforce our terms of service.

3. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:

Essential Cookies: Required for the basic functionality of our website, such as session management and security features.

Analytics Cookies: Help us understand how visitors interact with our website, allowing us to improve content and performance. We use services like Google Analytics.

Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your experience on our website.

4. Information Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

Service Providers: Trusted third-party vendors who assist us with payment processing, email communication, website hosting, and analytics. These providers are contractually obligated to protect your data.

Legal Authorities: When required by law, regulation, or legal process, or to protect the rights, safety, or property of Club 16, our guests, or the public.

Event Partners: If you attend a co-hosted event, limited information may be shared with event partners solely for the purpose of event management.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission, secure servers, and restricted access protocols.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to take precautions when sharing personal information online.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Booking and transaction data is typically retained for up to 3 years. CCTV footage is retained for a period of 30 days unless required for security investigations.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access and obtain a copy of your personal information.

The right to request correction of inaccurate or incomplete data.

The right to request deletion of your personal data, subject to legal obligations.

The right to withdraw consent for marketing communications at any time.

The right to lodge a complaint with a relevant data protection authority.

To exercise any of these rights, please contact us using the details provided below.

8. Children's Privacy

Club 16 is an adult entertainment venue. Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Club 16

Street 16, Lakeside, Pokhara, Gandaki, Nepal 33700

Email: info@clubsixteen.com.np

Phone: +977 980-2803290

WhatsApp: +977 970-8871887